The new-gen customer feedback platform

Our mission

Great products are built in the open, with the people who use them. Too often feedback is scattered across support inboxes, spreadsheets, and DMs — and users never hear back. Owtrue brings it all into one place, embedded right where your users already are.

What we do

Owtrue started as a simple feedback board. Today it's a new-gen customer feedback platform you add to your product with a single script tag. Inside it, your users can:

• Post feature requests, upvote what they want, and discuss in comments.
• Report bugs without leaving your app.
• Follow your public roadmap and see what's in progress.
• Read announcements and see pop-ups about what you've shipped.
• Send you direct feedback and answer targeted surveys.

Everything flows into a clean admin dashboard where your team triages, prioritises, and closes the loop — turning raw feedback into a roadmap you can act on.

Owtrue AI

Owtrue AI is built into every plan. It reads your own feature requests, bug reports, votes, and comments, then summarises themes, gauges sentiment, and suggests what to build next. It also guides you through setup end to end — from installing the snippet to publishing your first widget. Less time sorting feedback, more time shipping.

Made to look like your product

Widgets come in two designs — the new Hub and the original Classic — with gradient or image headers, your colors, logo, launcher, and theme, all edited with a live preview. Add the public portal on your own domain and white-label it on Growth.

Who it's for

Owtrue is built for founders, product teams, and growing startups and SaaS companies who want to build the right things without standing up a heavy, enterprise product-management suite. It's focused, fast, and affordable — powerful where it counts, without the bloat.

Get in touch

Questions, ideas, or partnership requests? Email us at support@owtrue.com — we read every message.